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Niklas Myhr, Ph.D.

The Social Media Professor | Digital Marketing Strategies

Internet Marketing In Real Life

April 3, 2013 by Niklas Myhr

Niklas Myhr Melanie Duncan Devin Duncan
With Melanie and Devin Duncan

I very much enjoy having my former students visit my classes and today was definitely no exception as my Internet/Social Media Marketing class was visited by Melanie and Devin Duncan. Melanie Duncan graduated in 2008 and met her future husband Devin Duncan while he was also studying at Chapman University. As true serial entrepreneurs, they have worked on, and successfully launched, a number of businesses together including CustomGreekThreads.com, LuxuryMonograms.com, Entrepreneuress Academy, PowerofPinning.com, as well as a business around the personal brand of MelanieDuncan.com.

As usual, Melanie and Devin were extremely generous with very specific advice on how students can become successful Internet entrepreneurs themselves and in the following, I will list but a few of their recommendations.

  • Devin Duncan Melanie Duncan
    Devin and Melanie Duncan

    Avoid investors. Try to bootstrap your business and prove the concept before you or anyone else spends any significant sums of money in the business. The entry barriers are also lower than ever as the tools to get off the ground get cheaper by the day and many of them are even free.

  • Work on your business, not in your business. Melanie and Devin systematically try to identify ways in which they can automate or delegate the operations of a business that they have gotten off the ground in order to free up time for themselves and to allow them to have the geographic flexibility of living on Manhattan even if their factory is located in Orange County, California. The time they free up they also use to look for ways to grow their existing businesses or start new ones.
  • Captivated audience Chapman University
    Captivated audience

    Split test. Devin explained how they try to do split testing (or A/B testing) on many aspects of their offerings. For example, adding a countdown timer in the banner of CustomGreekThreads.com DOUBLES sales as it generates a sense of urgency.

  • The amount of time they spend on their multi-million dollar business CustomGreekThreads.com is actually shockingly low. Devin says he spends about two hours a week online mainly monitoring stats on Google Analytics to ensure they have keep the traffic coming and the conversion rates high. He even stated that he rarely visits the actual factory in Orange County. Instead, he prefers to treat the management to a Lakers game once a year. Melanie and Devin admits, however, that the first two years of setting up this e-commerce business were not that easy. Even if they came out of it successfully, they learned the hard way that running an e-commerce business with physical goods also can get very complex, time-consuming, and costly to operate.
  • Information Product Marketing Tools
    Info Product Tools by Devin Duncan

    This brings us into their enthusiastic suggestion that students should consider going into Information Product Marketing as opposed to selling physical goods online. Information products such as instructional videos on password-protected websites such as PowerofPinning.com have proven extremely profitable for them with a very small, upfront investment, mainly a few weeks of their time.

  • Riches in niches. Instead of selling services about many things, be very specific in terms of what you offer as this makes the sell so much easier.
  • Melanie Duncan on Personal Branding
    Melanie Duncan on Personal Branding

    Free webinars in which you share even your best ideas are extremely effective tools in terms of converting browsers into buyers. Webinars help build trust in the person behind the product much more than a text-based landing page can ever do.

  • To establish a personal brand, use the frequently visited About page wisely to talk about how you can add value to the visitor. They don't care so much about you, if you talk about yourself, do it further down on the page after that you first have explained how you can add value to them.

In conclusion, thanks for a long list of inspirational advice combined with an enthusiastic delivery, welcome back next year, Melanie and Devin!

Niklas Myhr Melanie Duncan Devin Duncan
With Poya Osgouei, Gabriella Manriquez, Yousuf Jamjoom, Melanie, Devin & Devin's parents Laurie & Greg Duncan

Filed Under: Chapman University, E-Commerce, Entrepreneurship, Personal Branding Tagged With: Devin Duncan, e-commerce, Information product marketing, Melanie Duncan

About Niklas Myhr

Niklas Myhr, PhD, CSP, The Social Media Professor, is an international TEDx and keynote speaker serving as an advisor to HSH Prince Albert II of Monaco. Dr. Myhr is a CSP® (Certified Speaking Professional™) and a Certified Virtual Presenter offering keynote presentations, talks, workshops, and executive education programs at conferences, businesses, public sector organizations, and universities. Dr. Myhr has spoken in Europe, in the United States, and in Asia, and his expertise on social media and digital marketing has been featured in BBC, The Washington Post, ABC, CBS, and NBC. Dr. Myhr is Google’s #1-ranked “Social Media Professor," and he teaches at Chapman University in California. Niklas Myhr holds a Ph.D. in Marketing from the University of Virginia, and an MS from Linköping University in Sweden.

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Niklas Myhr, PhD, CSP (Certified Speaking Professional)

Certified Virtual Presenter

TEDx Talk: TEDxUmea

https://www.youtube.com/watch?v=9wyfF8a3FYg

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Niklas Myhr

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Niklas Myhr, Ph.D.

Please email me at niklas [at] thesocialmediaprofessor.com if you have any questions!

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